Treat your staff fairly and respectfully

“Remember, part of having a successful restaurant is meeting or exceeding customers’ expectations. Treat your staff fairly and respectfully, and reward and compliment them for good work. Your staff, in turn, will be motivated to provide the best possible service to your customers. And they will recommend your restaurant to their friends, family, and acquaintances, too!”

Source from: Roger Fields. “Restaurant Success by the Numbers”. 

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